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Warranty

Type of Warranty

Three Year Limited Warranty on:

The enclosed product is warranted to the original residential retail purchaser as long as the product remains in the original window.

Who is Covered


Three Year:
Entire product against manufacturing defects (i.e. a flaw in the product design, materials, or workmanship that causes the product to no longer function

 

3 years: All fabric aside from stains or wear and tear.
Lifetime: Installation & replaceable parts (only in the original resident)


What the Warranty Does Not Cover


Normal Wear and Tear


Any product that fails due to:
• abuse
• exposure to salt air
• accident
• extraordinary use
• improper operation
• alterations
• improper cleaning

• misapplication
• damage from pests/insects/pets
• improper handling
• misuse


In the event there are multiple blinds/shades in the same room, only the defective
blind/shade will be replaced.

To Obtain Service:


If you suspect this product has a manufacturing defect in materials or workmanship:
1. Locate the sales receipt.
2. Call place of purchase.


Warranty Remedy:


If this product is found to have a manufacturing defect in materials or workmanship, we
will (at our discretion) do one of the following:
• repair the product
• replace the product
• refund the cost of the product.
Colors vary from lot to lot and may not exactly match sample swatch or previous
purchases.

Cleaning Instructions

The vinyl head rail and bottom rail can be wiped clean with a damp sponge. To clean
the shade fabric, use a feather duster lightly using the soft brush attachment.

Have any additional questions?

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